Taking the first steps toward mental health and substance use recovery can be an overwhelming experience. As you embark on this journey, we’re here to provide a comprehensive overview of what to expect during your time with us. Explore the frequently asked questions below and contact us for more information.

University Behavioral Center Mental Health Resources

What to Expect

For over 25 years, University Behavioral Center’s behavioral health services have offered a refuge for individuals seeking help with mental illness and substance use related issues. It can be a very scary decision to commit to getting help, and we are committed to providing the skills and programs patients need to succeed in reaching their treatment goals.

Your experience at University Behavioral Center will focus on a structured day filled with interactive and engaging treatment-related activities, each tailored to your specific needs.

Here are some of our most frequently asked questions. If you have any additional questions, please contact us and we will be happy to assist you.

University Behavioral Center is here for you at all hours of the day and night when you truly need help. There will always be someone to greet you at the door and a smile to welcome you in. We offer no-cost, confidential assessments to all. We happily take walk-ins, or feel free to call us and let us know you are coming.

When you enter our hospital, we will ask you to fill out assessment paperwork. From there a qualified mental health professional will meet with you and explain the assessment and admission process, the programs we offer here at University Behavioral Center and also go over your benefits with you and how they fit within our programs. The admissions team will then complete a full psychosocial assessment with you, as well as talk with family members when appropriate to determine the best level of care for your specific needs.

If you need treatment we do not offer, we will provide a list of referrals for you to follow up with at your convenience. The staff will discuss the recommendations for your level of care and escort you to the unit for orientation with a nurse. Patients will be seen by their psychiatrist and an internist within 24 hours of admission.

Adolescent Visitation Hours:
Tuesday/Thursday: 7:00 p.m.–8:00 p.m.
Saturday: 2:30 p.m.–4:30 p.m.

Adult Visitation Hours:
Monday/Wednesday/Sunday: 7:00 p.m.–8:00 p.m.
Friday: 2:00 p.m.– 3:00 p.m.

Here at University Behavioral Center, we utilize different modalities of treatment to meet the needs of each individual in our care. We offer the following:

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavioral Therapy (DBT)
  • Trauma-informed care
  • Behavioral analysis
  • Recreation, art and movement therapy techniques
  • Equine therapy (as an off-site program component)
  • Veteran-pecific groups
  • Group therapy
  • 12-step programming
  • ACT
We accept a wide variety of insurances here at University Behavioral Center. We are available to discuss your specific coverage at 407-281-7000.
In general, University Behavioral Center is a smoke-free campus. We do allow smoking for patients in our Detox and Substance Use Disorder Treatment Programs. Contact us for more information about our smoking policy.

We’re Here to Help

University Behavioral Center offers no-cost, confidential assessments for individuals in need of mental health or substance abuse treatment. Our staff is available 24 hours a day, 7 days a week to schedule assessments. Call us any time at 407-281-7000 or complete and submit our online contact form. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.

Help and hope are closer than you think.

Personalized mental health and addiction treatment is ready for you. We are here to help.