“I am thankful for your warmth when I arrived to treatment, it felt really scary but your attitudes and actions helped calm my nerves. Thank you for listening to my questions, getting me coffee, opening doors and helping me when I was frustrated.”

“Thanks for all you do. You have helped so many people like me.”

“My life is forever changed and I am happy I came here.”

“The staff have been phenomenal. They go beyond expectation each and every time I interact with them. They are well informed about the process. They never generalize their responses to my repeated questions. It is comforting to see people who are truly compassionate.”

“I am writing to tell you how wonderful and how absolutely amazing the UBC staff are! I was having severe withdrawals the other night. The nurses helped me through a horrifying night by constantly talking with me and helping me feel better.”

“You gave me skills to make sure my kids have their dad and my wife has a husband.”