The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly here.

If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.

University Behavioral Center offers no-cost, confidential assessments for individuals in need of mental health or substance abuse treatment. Our staff is available 24 hours a day, 7 days a week to schedule assessments. Call us any time at 407-281-7000 or complete and submit our online contact form. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.